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Pickode
IT – Italiano
Pickode
Legal

Refund policy.

If Pickode Pro isn't right for you, you can get your money back within 30 days, no questions asked. This page explains how to ask, how the refund is paid and what happens to your license.

Last updated: October 20, 2026

In short

  • 30 days, no questions

    The first purchase of every paid plan, monthly, yearly, lifetime or Team, can be refunded within 30 days.

  • One email is enough

    Write to us or use the Freemius customer portal. You don't need to explain why.

  • Back to Free

    After the refund the license is deactivated and Pickode goes back to Free, without deleting your data.

01

30-day refund

You can ask for a full refund within 30 days of your first purchase of a paid plan: Pro monthly, Pro yearly, Pro lifetime and Team. You don't need to give a reason. The 7-day free trial lets you try Pro before paying, but you can ask for a refund even if you skipped it.

The refund covers the first payment only. Renewals of monthly and yearly plans are not refundable, but you can cancel anytime before the next renewal.

02

How to ask for a refund

Use one of these, within 30 days of the payment:

  • write to info@pickode.com from the email address you used for the purchase, or include your order number;
  • use the link in your Freemius receipt or the Freemius customer portal.
03

How the refund is paid

Pickode is sold by Freemius, the Merchant of Record, so the refund is processed by Freemius and goes back to the original payment method, VAT included. How long it takes to appear on your statement depends on your bank or card provider.

04

What happens to your license

When the refund is issued, the license key is deactivated and any subscription is cancelled. At the next license check Pickode goes back to Free on all your browsers. Your Library, saved CSS and settings stay on your device.

05

EU right of withdrawal

If you are a consumer in the EU, the law gives you a 14-day right of withdrawal for distance contracts. For digital content supplied right away, this right can end when supply starts, if you agreed to that at checkout.

Our 30-day refund goes further: whatever happened at checkout, you can still get a refund within 30 days. This policy adds to your legal rights and does not replace them, including the legal guarantee of conformity if Pickode does not work as described.

06

After 30 days

After 30 days, and for renewals, payments are not refunded, except where the law requires it. You can still cancel a monthly or yearly plan anytime from the Freemius customer portal: you keep Pro until the end of the period you paid for and you won't be charged again. If something isn't working, write to us anyway at info@pickode.com.

07

Fair use of refunds

You can ask for a refund only once per person. If you buy Pickode again after a refund, the new purchase is treated as a continuation of the first one and is not eligible for another refund. This does not affect your legal rights, including the legal guarantee of conformity.